FAQS
Log in and check your order status in "My Orders".
If your order status is unpaid, you can cancel it directly yourself.
If you've paid for your order, in-stock items normally ship within 1-5 business days after an order has been paid. We accept cancellations on orders that have not yet shipped or if the items are on backorder. In this case, please contact our Customer Service to cancel your order.
Once an item has shipped, cancellation is not possible.
For inquiries, reach us via phone or email.
Seeking a supplier? Contact us:
+1 (626) 420-4429
Hours of Operation
Monday - Friday
9:00am - 5:30pm
Address
11211 Jersey Blvd #101,Rancho Cucamonga CA 91730
The shipment time is 2-5 business days.
Depending on circumstances like distance, local holidays, and any other external factors outside of Agonee, and courier’s control, delivery takes 5-9 days.
* All information regarding the delivery duration is estimated. We cannot guarantee that your order will arrive on a specific day.
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.